Privacy Policy

Last Updated: January 2026

Welcome to bdtok. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains what information we collect when you use our platform, how we use that information, with whom we may share it, and what rights you have regarding your personal data.

By accessing or using bdtok's website and services, you confirm that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform. This policy applies to all users of bdtok, including registered players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.

1. Information We Collect

When you register, use, or interact with bdtok, we collect certain categories of personal and technical information to provide you with a secure, reliable, and enjoyable gaming experience. The categories of data we may collect include:

• Registration details: full name, date of birth, email address, mobile number, and preferred username.
• Identity verification documents: national ID card, passport, or other government-issued identification, as required for KYC compliance.
• Financial details: deposit and withdrawal transaction records, payment method references (e.g., bKash account number, Nagad number, bank card last four digits).
• Usage data: pages visited, games played, session duration, bet history, wagering activity, and platform interaction logs.
• Technical data: IP address, device type, browser version, operating system, cookie identifiers, and approximate geolocation.

2. How We Use Your Information

bdtok uses the information we collect for clearly defined purposes. We do not sell your personal data to third parties. The primary purposes for which we process your information are:

Account Management and Service Delivery

We use your registration and identity information to:

• Create and maintain your bdtok account, verify your identity, and confirm that you are aged 21 or above.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other supported payment channels.
• Provide access to cricket betting, live casino, slots, crash games, and all other gaming services offered on bdtok.
• Communicate important account notices, security alerts, and transaction confirmations.

Platform Improvement and Responsible Gaming

We also use your usage and technical data to:

• Analyse platform performance and identify technical issues so we can continuously improve the bdtok experience.
• Monitor for unusual activity, detect fraud, prevent money laundering, and fulfil our responsible gaming obligations.
• Personalise content recommendations and promotional offers where you have opted in to receive marketing communications.

3. Cookies and Tracking Technologies

bdtok uses cookies and similar tracking technologies to operate our platform efficiently and improve your experience. Cookies are small text files stored on your device by your browser. The types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including login session management and security tokens.
• Functional cookies: remember your preferences such as language settings and display options.
• Analytics cookies: help us understand how players navigate the site so we can optimise page layouts and game offerings.
• Marketing cookies: used to show relevant promotional content to users who have opted into marketing, based on their interests and platform activity.
• You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of certain platform features.

4. Sharing of Your Information

bdtok does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may disclose your information only in the following limited circumstances:

• Service providers: trusted technology and payment processing partners who assist us in operating the platform, subject to strict confidentiality agreements.
• Legal and regulatory compliance: where disclosure is required by applicable law, court order, or governmental authority in Bangladesh.
• Fraud prevention and security: to protect the rights, property, and safety of bdtok, its users, and the broader community from fraudulent or unlawful activity.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to a successor entity under the same privacy protections described in this policy.

5. Data Retention

We retain your personal information for as long as your account remains active or as necessary to fulfil the purposes outlined in this Privacy Policy. In practice:

• Account and transaction data is retained for a minimum of five years from the date of last account activity to comply with anti-money-laundering regulations.
• Marketing preferences and communication logs are retained only for as long as you remain opted in and for a short period thereafter to honour opt-out requests.
• Technical logs (IP addresses, session data) are typically purged on a rolling basis after 90 days unless required for an ongoing security investigation.

6. Data Security

bdtok applies industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security practices include end-to-end SSL encryption for all data transmitted between your device and our servers, secure storage of sensitive credentials using hashed and salted protocols, regular security audits and vulnerability assessments, and access controls that restrict which staff members can view sensitive account data. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security. We encourage users to choose strong passwords, avoid sharing account credentials, and contact our support team immediately if they notice any suspicious account activity.

7. Your Rights

As a bdtok user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct any inaccurate or incomplete personal information.
• Right to erasure: request deletion of your personal data, subject to our legal retention obligations.

8. Children and Age Restriction

bdtok is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe your child has provided personal information to bdtok, please contact us immediately at [email protected] and we will take prompt action to remove such data from our systems.

9. Third-Party Links and Services

The bdtok platform may feature references to or integrations with third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment processors including bKash, Nagad, and Rocket. These third parties operate under their own privacy policies, and bdtok is not responsible for the data handling practices of external providers. We encourage you to review the privacy policies of any third-party service you interact with through our platform.

10. Changes to This Privacy Policy

bdtok reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on the platform. Your continued use of bdtok following any such update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your data.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the applicable laws of Bangladesh. Any disputes arising in connection with this policy shall be subject to the jurisdiction of the competent courts of Bangladesh. By using bdtok, users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh acknowledge and agree to these terms.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact our privacy team. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6). Your trust is important to us and we are committed to addressing your concerns promptly and professionally.